PRIVACY POLICY
Last Updated: 20 February 2026
Welcome to Hunger Fresh. Your privacy is important to us.
This Privacy Policy explains how Hunger Fresh (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website, mobile application, and related services (collectively, the “Services”).
By using our Services, you agree to this Privacy Policy.
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1. INFORMATION WE COLLECT
1.1 Information You Provide
When you use Hunger Fresh, we may collect:
- Full Name
- Phone Number
- Email Address
- Delivery Address
- Account Login Details
- Order Details (items purchased, amount, time of order)
- Payment-related details (processed securely via third-party payment gateways)
- Feedback, complaints, or customer support communication
We do not store complete debit/credit card information on our servers.
1.2 Information Collected Automatically
When you use our website or mobile app, we may automatically collect:
- Device information (model, OS version)
- IP address
- Browser type
- App usage data
- Order history
- Crash reports and technical logs
If location access is enabled, we collect location data to:
- Show nearby restaurants and stores
- Enable faster delivery
- Improve delivery accuracy
You may disable location services, but certain features may not work properly.
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2. HOW WE USE YOUR INFORMATION
We use your data to:
- Process and deliver your orders
- Share necessary order details with restaurants and delivery partners
- Provide customer support
- Improve app functionality and service quality
- Prevent fraud and misuse
- Send order updates and service notifications
- Send promotional offers (you may opt out anytime)
- Comply with legal and regulatory obligations
We do not sell your personal information.
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3. HOW WE SHARE YOUR INFORMATION
We only share information when necessary to provide our services.
Restaurants & Stores
To prepare your order, we share order details and delivery address.
Delivery Partners
We share your name, contact number, and delivery location for order fulfillment.
Payment Gateways
Payments are processed by secure third-party payment providers.
Technology Service Providers
We may use trusted vendors for cloud hosting, analytics, and app performance monitoring.
Legal Authorities
We may disclose information if required by law or government authority.
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4. DATA STORAGE & RETENTION
We retain your information only as long as necessary:
- To provide services
- To maintain transaction records
- To comply with legal requirements
- To prevent fraud and misuse
You may request account deletion by contacting us.
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5. YOUR RIGHTS
Under applicable Indian data protection laws, you may have the right to:
- Request access to your data
- Request correction of inaccurate information
- Request deletion of your account
- Withdraw consent for marketing communications
To exercise your rights, contact us using the details below.
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6. DATA SECURITY
We use reasonable administrative, technical, and security measures to protect your information. However, no online platform can guarantee 100% security.
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7. CHILDREN’S PRIVACY
Hunger Fresh services are intended for users aged 18 years or older. We do not knowingly collect personal information from minors.
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8. UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.
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9. CONTACT US
Hunger Fresh
Proddatur, Andhra Pradesh, India
Email: mailhungerfresh@gmail.com
